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“The biggest problem with communication is the illusion that it has been accomplished.” “Genuine listening ability is one of the few true forms of competitive advantage.” Feargal Quinn Conflict Resolution Skills TrainingI have trained thousands of employees to be more efficient in their work relationships, in particular, in how they handle the conflict that comes their way. My trainings are interactive experiences, based on adult learning theory, that focus on the retention of relevant new skills in the following related areas. Training is tailoured to needs and can include the following modules:
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