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Conflict Management E-Newsletter September 2000 #8 ------------------------------------------------------------------- The Federal Sector (U.S.) continues to provide momentum for the institutionalization of workplace ADR. Both the draft Bill requiring mediation by contract mediators and the Core Principles for ADR programs are worthy of attention. The Mediation Information and Resource Center has permission to publish articles written for the Conflict Resolution Center in Cape Town, South Africa. Laurie Nathan's article is the first. A reminder that the instructions to unsubscribe are at the end of the newsletter. And that new subscriptions are always welcome. Tell a friend! ---------------------------------------------------------------------- 1. Articles At The Core: Six Strategic Principles by Laurie Nathan There are many striking differences between the approach to mediation adopted by the Centre for Conflict Resolution in South Africa(CCR) and that pursued by the United Nations (UN), the Organisation of African Unity (OAU) and major powers. In this article Laurie Nathan, the executive director of CCR, highlights some of the key differences by outlining six strategic principles which underpin their mediation efforts but which frequently are not applied by international actors. http://www.mediate.com/articles/nathan1.cfm When Should Race, Gender Or Culture Be A Factor When Considering The Mediator? by Fred D. Butler As a mediator, when I consider this question, I come up with the obvious answer. It is the one that all mediators would agree upon. Namely, "When the parties want and believe that the consideration of the race, gender or culture of the mediator would help resolve their dispute." http://www.mediate.com/articles/butler.cfm M/C: A Journal Of Media And Culture. The current issue focuses on online chat. It carries some interesting articles: * Invitation or Sexual Harassment: An Analysis of an Intercultural Communication Breakdown. * Email and the Problems of Communication. http://www.api-network.com/mc/indexmain.html ---------------------------------------------------------------------- 2. Facilitation Training Goes Online: Online Facilitation Dates: Sept 18 - Oct 6 Facilitator/ Trainer: Mihaela Moussou and Nancy White Location: All online with 2 telephone conference calls Description: A 3-week immersive, online course, with "hands on" skills, ideas and processes of effective online facilitation. The course focuses on the human elements of online group interaction incorporating theory, action learning and community dialog, with some discussions and explorations of technologies and tools. http://www.fullcirc.com/ws/fall2000.htm Conflict Resolution By Learn2.com I am aware that the link to the site was broken in the last newsletter. This was because of its length. If you were frustrated-I apologize. To make it through, copy the entire link and paste it into your location field. Then hit enter. Good luck! Copy from here "http://www.tutorials.com/catalog/catalog_item.asp? ugid=dHV0b3JpYWxz&pid=129&csid=24#1178"to here! ---------------------------------------------------------------------- 3. Announcements 3.1 New bill to require EEOC mediation. National Employment Dispute Resolution Act of 2000 (NEDRA) To amend title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Vocational Rehabilitation Act of 1973, and the Civil Rights Act of 1991, to require the Equal Employment Opportunity Commission to mediate employee claims arising under such Acts. http://mediate.com/articles/nedra/cfm 3.2 Core Principles for Non-Binding Workplace ADR Programs and Developing Guidance for Binding Arbitration- A Handbook for Federal Agencies These two documents, released on August 16, 2000 will assist Federal agencies in developing workplace ADR programs. They were created by the Federal ADR Council, a group of high level government agency officials chaired by the Attorney General. The documents are based on the combined expertise of ADR specialists in federal agencies with active ADR programs. The first document describes ten key elements that are essential in any fair and effective ADR program. The second document provides information and assistance for agencies on the use of binding arbitration. The first document is available online at: http://www.conflict-resolution.net/articles/federaladr.cfm ---------------------------------------------------------------------- 4. News from Southern Africa Biehls Launch Aids Awareness Campaign On the seventh anniversary of their daughter Amy's death, Peter Biehl visited the place where she was murdered to hand out bread to local residents, promote Aids awareness and embrace one of the four men convicted of her killing. Ntombeko Peni and Easy Nofomela, two members of a mob that stabbed and stoned Biehl to death in 1993 in Guguletu township outside Cape Town, now work for the Amy Biehl Foundation. They were granted amnesty for the killing by the Truth and Reconciliation Commission. The Biehls' latest project to promote HIV and Aids awareness in SA is to print information about the disease on bread wrappers that bear Amy's name and which comes from a bakery set up by the foundation. City Press, 20000827 ---------------------------------------------------------------------- 5. Quote Bob Delaney, HR.com "The talent most lacking in corporate America is the ability to effectively manage conflict in the workplace." ---------------------------------------------------------------------- 6. New Book Collaborative Approaches to Resolving Conflict by Myra Isenhart & Michael Spangle If you've ever wondered how best to approach a conflict, this book will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us stuck and frustrated. This book presents a growing number of conflict resolution approaches from which to choose and useful information about how to apply them. Collaborative Approaches to Resolving Conflict explains the major approaches to managing disputes at home, in the workplace or school, within communities or in the international arena. Each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately. Profiles of experienced and respected practitioners are attached to each approach. These well-known men and women describe how they entered their chosen field, what their work is like, and what topics are controversial in their areas. Sage Publications, 2000 http://www.sagepub.com ISBN: 0-7619-1930-9 paperback ---------------------------------------------------------------------- 8. Feedback and Subscriptions welcome If you have any suggestions, tips, or other comments, send an e-mail to johnford@mediate.com. I welcome new subscriptions. ---------------------------------------------------------------------- The Conflict Management E-Newsletter Published by John Ford and Associates http://www.mediate.com/johnford To subscribe and unsubscribe Send a blank email to: conflictmanagement-subscribe@egroups.com conflictmanagement-unsubscribe@egroups.com To review previous newsletters on the web: http://www.egroups.com/messages/conflictmanagement ---------------------------------------------------------------------- |