Our goal is to support organizations to approach inevitable internal workplace conflict with greater clarity and confidence.
We want you to feel comfort – not dread and fear – and be at ease when thinking about the way conflict is handled at your organization.
We want to support your organization to be conflict-resolution competent, which involves:
Beyond providing coaching and training that develop these vital workplace skills, we mediate when you want the benefit of an external professional.
Our ultimate goal, however, is to support you and your organization to know what to do yourselves. We believe that HR professionals are required to be conflict-resolution competent. And, of course, employee-relations specialists need to be experts!
The HR Mediation Academy: www.HRMediationAcademy.com
The HR Mediator Blog: www.theHRMediator.com
Conflict Quotes: www.conflictquotes.com
“John Ford is an inspiring teacher with his deep knowledge and wide experience in conflict resolution. In my classes with John, he helped me to understand the definition of conflict and how to effectively utilize conflict resolution techniques. He guided me through the experience of resolving personal/professional conflicts. As a human resources manager, I can see that my work with John continues to inform my own techniques in leading work-place mediation. I strongly recommend John's classes, they are transformational.”
John Ford is an experienced work- place mediator and trainer. He is the author of Peace at Work, a guide book on workplace mediation for HR managers. more...