Our goal is to support organizations to approach inevitable internal workplace conflict with greater clarity and confidence.
We want you to feel comfort – not dread and fear – and be at ease when thinking about the way conflict is handled at your organization.
We want to support your organization to be conflict-resolution competent, which involves:
Beyond providing coaching and training that develop these vital workplace skills, we mediate when you want the benefit of an external professional.
Our ultimate goal, however, is to support you and your organization to know what to do yourselves. We believe that HR professionals are required to be conflict-resolution competent. And, of course, employee-relations specialists need to be experts!
The HR Mediation Academy: www.HRMediationAcademy.com
The HR Mediator Blog: www.theHRMediator.com
Conflict Quotes: www.conflictquotes.com
“Sitting under a siege situation a whole day with my labour negotiator taken hostage by between one to two hundred disgruntled employees (mainly lobster fishermen), facing threats of guns and rampant violence, which only defused when the special armed police unit arrived from the capital eight hours later. It was a relief to learn that a labour dispute expert would be arriving with the Chairman of the board the day after, to help resolve the explosive situation at hand. During the following days John Ford proved to be the voice of reason able to get the labour union to the negotiating table, to find a constructive and peaceful resolution for the future of the company and the employees.”
John Ford is an experienced work- place mediator and trainer. He is the author of Peace at Work, a guide book on workplace mediation for HR managers. more...