John is an experienced workplace mediator and trainer. He is in the process of publishing a guide book on workplace mediation for HR managers. More about John
It is estimated that 30% of a managers time is spent dealing with conflict, and that Fortune 500 company executives are involved in litigation related activity 20% of their time. Turnover costs are anywhere between 75% and 150% of an employee's annual salary. Get the latest facts and figures
on the cost of conflict and what organizations are doing to reduce litigation and other expenses.
Our goal is to help Human Resource and Training Managers create a workplace where employees are loyal and productive. Destructive conflict makes employees unhappy and spreads discontent. Because conflict is inevitable it makes good business sense to be able to prevent its destructive potential where possible and to manage it where necessary. We offer a range of solutions to help human resource and training managers succeed when there is disaccord.
No-one likes conflict. But all HR managers know that conflict is an inevitable fact of life, and that the workplace is no exception. Training will not eliminate conflict. That is impossible. But our trainings will:
- prevent conflict escalating into costly legal disputes
- decrease staff turnover
- decrease absenteeism
- enhance team cohesiveness
- improve morale
- promote productivity within your organization
- enable employees to successfully deal with interpersonal conflict on their own.
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The focus is on the prevention, management and resolution of conflict in the workplace.