The HR Mediation academy: Workplace Mediation Training
To sign up for $47 click here.
““I just completed your course on Mediation Fundamentals for the HR Professional. I really enjoyed the course. It was very thorough, it did a great job of drilling down into the various topics in an engaging way, and I loved the demonstration videos throughout and at the end during the role play stage. Overall a very valuable and insightful training that I am already putting to use.” ”
The HR Mediation Academy is a specialized division of John Ford and Associates dedicated to train HR professionals how to mediate internal workplace conflicts and disputes early before costly escalation occurs.
The Academy offers an engaging workplace mediation training experience that is focused on the emerging needs of the modern workplace, and is based on the flipped classroom concept -where conceptual learning takes place first online - before maximizing face to face time for skill development.
The flagship course that we offer is called Mediation Fundamentals for the HR Professional.
The Society for Human Resource Management (SHRM) expects that HR professionals maintain “productive interpersonal relationships” and demonstrate an “aptitude to help others to do the same.”
SHRM specifically requires that mid and senior level HR professionals can mediate. A wise requirement, as mediation is an effective tool for resolving workplace conflict, and is needed in addition to investigation competence.
““I had the pleasure of taking a mediation course led by John Ford. He was a truly inspiring teacher and his course proved immediately useful in my work in labor and employee relations. Many of the wise insights John shared with us in class are included in Peace at Work. HR and other managers looking for clear and practical advice about how to conduct a mediation will find it here, and will be better able to see why mediation is potentially so effective in resolving conflict.”
Maryl Olivera,
Labor and Employee Relations,
Administrative Office of the Courts”
Two options to take the course, Mediation Fundamentals for the HR Professional, are available:
(1) ONLINE OPTION FOR INDIVIDUALS AT ANY TIME
First, a fully online course that is hosted on the learning management system Ruzuku.
The materials include over 6 hours of instructional and 2 hours of demonstration video (which shows you how to mediate), and the text of the book Peace at Work: The HR Manager's Guide to Workplace Mediation (which tells you all about mediation).
Participants are able to explore workplace mediation at their own pace in a user-friendly online training environment with immediate access to all materials upon registration.
To sign up for $47 click here.
(2) ORGANIZATIONAL COHORT
Second, organizations bring the training in-house and offer it to a cohort of up to 24 participants from their organization.
The knowledge and attitudinal learning objectives are met through access to the online course Mediation Fundamentals for the HR Professional.
The online component is spread over 3 to 7 weeks and uses instructional and demonstration video, a book on workplace mediation, quizzes, facilitated discussions and coaching.
The skills-based objectives are addressed through a four-day mediation role play boot camp.
All participants who complete the course receive an industry standard 40 hour workplace mediation certification.
Through our relationship with the Center for Negotiation and Dispute Resolution at U.C. Hastings we are able to offer the workplace mediation certificate in partnership with them.
To request a proposal email john@johnford.com
Sample Workplace Mediation Certificate where the option to have the certificate issued by both The HR Mediation Academy and the Center for Dispute Resolution and Negotiation at U.C. Hastings is exercised.
DIFFERENCES
The differences between the online option and the organizational cohort option are displayed in this graphic:
